FAQs - Midas Boots

Frequently Asked Questions

Order & Shipping

How long does delivery take?
Delivery times vary depending on your location. Most orders are processed within 1-2 business days, with shipping times depending on the carrier.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination.

Can I track my order?
Yes, once your order is dispatched, you’ll receive a tracking number via email.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery, provided the items are unworn and in their original condition.

How do I initiate a return?
Visit our Returns Center at midasboots.com to start the process.

Are refunds processed immediately?
Refunds are issued within 5-7 business days after we receive your returned items.

Product Care

How do I care for my shoes/boots?
Use a soft brush to remove dirt and apply a suitable conditioner to maintain the material. Avoid excessive exposure to water.

Are your products waterproof?
Some styles are water-resistant, but we recommend treating them with a protective spray for added durability.

Sizing & Fit

How do I find the right size?
Refer to our sizing guide at midasboots.com for accurate measurements.

Do you offer half sizes?
Yes, many of our styles are available in half sizes for a better fit.

Payment & Security

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Is my payment information secure?
Yes, all transactions are encrypted for your safety.